Mobile View: Number of shopping cart items (badget), when using a promotion
Within the mobile view, a number is displayed next to the shopping cart symbol, which describes the number of items.
However, the number also increases if there is a discount in the shopping cart, even though the customer may only have one item (badge shows 2) in the shopping cart.
This confuses customers. The badge should check whether there is a discount and deduct it from the number.
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Oliver Geditz commented
This is only a secondary problem, not the root of the whole problem. It is the general handling of discounts. They should be handled separately and not listed as a position in cart. From my point of view this makes absolutely no sense except maybe that the development was easier. Maybe you could enlighten me and many others why it is how it is. Other shopsystems handle it different. I added a screenshot from an example shop of how it should be done in my opinion.